Technology at work for you
WHO WE ARE
Electronic Marine Solutions (EMS) Pty Ltd have in excess of 50 years of experience in the Marine Electronics Arena, making us one of the most respected and sought after suppliers and providers of marine electronics solutions in Australasia. This expertise aligned with the support of our suppliers and personnel ensures our ability to provide consistently high and reliable standards of service and support whilst ensuring the final result is delivered to our client efficiently and economically. With our core focus aimed at markets such as Shipyards, Government Corporations, Commercial and Fleet operators, Superyachts and Sportsfishing vessels, we ensure our skills and qualifications are at the leading edge of technology today and for the future. With our Head Office located in the busy Gold Coast marine precinct, we cover most of Australia and neighbouring South East Asian countries due to our demand for supply, service and installation.
WHAT IS BEST FOR ME?
At EMS we have listened to our clients for decades and built an understanding of the rigours of the environment and just how essential it is to ensure the right product is recommended for the application. Each operator has unique needs so rather than making recommendations driven by commissions or gratuities from suppliers, we ensure full compatibility of the solution first and foremost. We understand the key factors in decision making such as reliability, ease of use, follow-on support, warranty and price.
EMS is proud of the fact that we provide both shore-based and onboard maintenance and support whatever the time of day or location. Our fine reputation is built on the foundations of years of remote off-site vessel attendance around Australia, the Pacific, South East Asia and North America. We understand the far-reaching implications of downtime and the flow-on effect that has on your fleet. We also understand the needs of rotation and consistency of crew throughout the fleet.
We recognise that every client has their own individual requirements therefore we manage each service job at a personal level. With electronics engineers, tradespeople and logistics managers on staff, we can complete repairs or installations to the very end including down to component level repair. This ensures we give our clients the best opportunity for a repair as opposed to simply condemning the unit and forcing the supply of new equipment upon the client. Our workshop contains the highest quality test and diagnostic equipment for workshop repairs in conjunction with each technician having the necessary diagnostic equipment for on the spot field repairs if possible. Qualified GMDSS service, installation and survey is also another facet of service we can supply. As every job is personally followed through to the completion, confidence in the best result is a certainty.
With fully qualified engineers and tradespeople within the company, EMS continually find our suppliers and peers referring clients to us for our technical support excellence. Both in-house and in-field technical support is offered. Proudly being awarded key service agencies for the major brands means we have all the necessary resources at hand, ensuring accurate and efficient service results
Training and follow on support is a key ingredient in our success. EMS dedicates a great deal of time and effort attending the largest domestic and international shows, training seminars and conventions to keep ahead of the latest technology. With a fully appointed showroom, we are able to demonstrate the advances as and when they are first released. Our onboard training also has won the praise of many of our clients.
EMS provides a key service unparalleled by our peers. Every project is personally designed and meticulously planned in close consultation with our clients. We provide detailed CAD schematics which provide a basis for installation and aid in follow-on support to the system. Providing this framework is a solid foundation and essential for today’s fully integrated systems.
EMS has not built its reputation for excellence within its market sector overnight. It has come from enormous experience and talent delivering the highest standards of service and professionalism. In addition, EMS takes great pride in assuming full responsibility, from start to finish, of any project or task it undertakes including: